Usually replies within a few days. Sometimes longer if we’re on a long bus ride.
For travelers
- Found a hostel we should review? Send us the booking page link.
- Found a wrong score? Tell us why, we’ll re-check the source data.
- Loved (or hated) a hostel we listed? Real-traveler notes help us calibrate.
For hostels
- Want your reviews refreshed? Email us with a brief note. We re-analyze on request when there’s a real reason, major renovation, new management, seasonal shift.
- We don’t take payment to change rankings. Don’t ask.
- We do welcome high-resolution photos and accurate amenity lists, they make our scoring better.
For press, partnerships, developers
Reach out at the email below. Tell us what you’re working on.
We’re a small team. Be patient with us, and don’t take silence as ignoring you. Try a follow-up after a week if you haven’t heard back.